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Quick answers to the most common questions about Ndax
You can reset your password by clicking the "Forgot password?" link on the login page. We'll send you a secure reset link to your email address.
Your account is protected by institutional-grade security including 2FA, cold storage for 95% of funds, SOC 2 compliance, and SSL encryption.
Ndax supports 100+ digital assets including Bitcoin, Ethereum, Litecoin, and many other popular cryptocurrencies.
Account verification involves uploading government-issued ID and proof of address. The process typically takes 24-48 hours to complete.
Trading fees start at 0.20% for makers and 0.25% for takers. Fees decrease with higher trading volumes.
Common issues include incorrect credentials, disabled 2FA, or account restrictions. Try resetting your password or contact support if the issue persists.
Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.